Frequently Asked Questions
Category
- General 11
- - About TheTixs 4
- - Licensing 0
- - Glosary 1
- Payment & Pricing 5
- Partners 5
- Affiliates 5
- User Management 11
- - Reviews 8
- - Member Benefits 0
- Gift Cards 13
- Covid-19 Policies 10
- Business Services 1
- - Business 2 Business 1
- - Marketing 0
- - Consulting 0
- - International Representation 0
- Payments 6
- Cancelations, Refunds & Policy Information 7
Frequently Asked Questions
What are your policies for Covid-19?
Asked On 03/26/2021
We have the following policies for covid-19:
- All purchase can be exchange, postponed or refunded at no extra cost 48 hours prior to booking date – email us or use the contact form with your purchase information to
- Due to the virus and city, state and government regulations, schedules and times may change without prior notice. We suggest you contact the partner of the product after booking.
- Each partner has a different cancelation policy that can ultimately override ours. Make sure to check policy prior to booking
Can I cancel my reservation?
Asked On 03/26/2021
You can cancel your purchase according to our cancelation policy stated for each product. If no cancelation is provide, refer to theTixs cancelation policy
Is my purchase secure?
Asked On 03/26/2021
Yes, your purchase is encrypted via ssl and secured through the Stripe platform
How can I pay for my purchase?
Asked On 03/26/2021
You can pay for your purchase with any mayor credit card - mastercard, visa, amex.
Do I need an account to make a purchase?
Asked On 03/26/2021
You don't need to create an account to make a purchase
What can I do with an account?
Asked On 03/26/2021
With an account you can access your purchase history, submit reviews and obtain member benefits (coming soon)
Does I have to pay to create an account?
Asked On 03/26/2021
No, creating an account is absolutely free. You can register and create an account here
What does theTixs do?
Asked On 05/01/2021
theTixs Marketplace showcases local business promoting their products in multiple markets and connects partners with affiliates to increase the distribution of their products.
We also offer multiple business services such as B2B distribution, marketing, consulting and international representation.
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